Internal Knowledge Assistant

Overview

The answers your team needs are usually somewhere — in a shared drive, a manual or someone’s head. We set up a private AI assistant that searches your own documents and answers staff questions in plain English, showing where each answer came from.

What’s included

• Review and tidy-up of the documents the assistant will use
• A private assistant connected to sources such as SharePoint, Google Drive or a document library
• Answers with links to the source document so staff can check
• Access controls so people only see what they’re allowed to
• Simple process for keeping content up to date
• Staff training on asking good questions and checking answers

Example uses

• “What’s our refund policy for custom orders?”
• “Which supplier do we use for this part, and what did we charge last time?”
• Onboarding new staff with procedures and checklists

Examples are illustrative. What we build depends on your business, systems and data.

How it works

1. 01

   Free 30-min consult

2. 02

   Scope & success measures agreed in writing

3. 03

   Build, test & train

4. 04

   Optional ongoing support

Common questions